Shipping Policy
Shipping Policy
Thank you for shopping with The Okey Gift Shop! We want to make sure your order arrives safely and on time. Please review our shipping information below.
Order Processing Time
All orders are processed within 1–2 business days (Monday through Friday, excluding federal holidays). You will receive a confirmation email with tracking information once your order has shipped.
Shipping Timeframes
Once your order has been processed and shipped, please allow 3–5 business days for delivery within the United States.
Please note that delivery times are estimates and may vary due to carrier delays, weather conditions, or high-volume periods (such as holidays).
Shipping Rates
Shipping costs are calculated at checkout based on the weight of your order and your delivery address. The exact shipping cost will be displayed before you complete your purchase.
Carriers
We ship using trusted carriers including USPS and UPS to ensure your order arrives safely.
Order Tracking
Once your order ships, you will receive an email with a tracking number. You can use this number to track your package directly on the carrier's website.
Shipping Address
Please double-check your shipping address before placing your order. We are not responsible for orders delivered to an incorrect address provided at checkout.
Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us immediately at theokeygifts@gmail.com or call us at (402) 714-6631. We will work with the carrier to resolve the issue as quickly as possible.
Contact Us
If you have any questions about your shipment, please don't hesitate to reach out:
- Email: theokeygifts@gmail.com
- Phone: (402) 714-6631
- We aim to respond within 1–2 business days.